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Job Location | Gurugram |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Management Consulting / Strategy |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Dear Candidate, I have an immediate job opportunity with my direct client. Following is the job details, please let me know if you would be interested. Designation: Customer Care Executive ( International Voice Process) Experience : 3-4 Years Education : Any Graduate Location: Gurgaon J OB DESCRIPTION: handling customer queries through emails , phone calls, and chatsconverting inquiry calls / chats to salesprompt response on emailshandling internal system to manage order flowresolving problems on customer orderspre-sales process which involves providing product information, price quotes and any necessary info requiredProfile Required: ready to work in night shifts (CST) Thorough experience in client handlingpreference to people who have handled B2B sales or corporate clients before excellent customer support abilityready to work in a fast-paced environmentcan handle pressure wellmulti-tasking and eye for detailsexcellent comm skills and minimum 30-35wpm typing speed PREFERRED,
Keyskills :
sales customerservice customerrelations billing insurance handlingcustomerqueries b2bsales typingspeed pricequotes customercare internationalvoice b2b care prompt press ustomersupp photographicmem