hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer Care Representative - Domestic

0.00 to 4.00 Years   Gurugram   25 Nov, 2024
Elevate X solutions
Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Care Executive (Call Centre)Customer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Inbound Tele-calling Customer Service ExecutiveLocation - Gurgaon, Udyog ViharWorking Days - 6 Days working with rotational shifts / offsKey Responsibilities:
    • Handle inbound calls from existing and potential customers .
    • Resolve customer issues and complaints efficiently, ensuring customer satisfaction.
    • Maintain detailed and accurate records of customer interactions in the CRM system.
    • Promote and upsell relevant products and services when appropriate.
    • Follow up on customer inquiries and ensure timely resolution.
    • Adhere to all policies, procedures, and regulatory requirements.
    • Collaborate with internal teams to address complex customer issues or escalate as needed.
    • Strive to meet or exceed monthly targets for call handling, customer satisfaction
    Key Skills and Competencies:
    • Excellent communication skills (verbal and written) in Hindi and English.
    • Strong customer service and problem-solving skills.
    • Ability to remain calm and professional in challenging situations.
    • Proficiency in using CRM systems and other telecalling software.
    • Ability to multitask and manage time efficiently.
    • Sales-oriented mindset with a focus on customer satisfaction.
    • Attention to detail and accuracy in maintaining records.
    Qualifications and Experience:
    • High school diploma or equivalent. A bachelors degree in a related field is preferred.
    • 1-2 years of experience in telecalling, customer service, or sales, preferably in BPO or financial services environment
    Benefits:
    • Competitive salary
    • Opportunities for career growth and development.
    Job Types: Full-time, Permanent, FresherBenefits:
    • Paid sick time
    • Paid time off
    Schedule:
    • Rotational shift

Keyskills :
communication skillscustomer service

APPLY NOW

Customer Care Representative - Domestic Related Jobs

© 2019 Hireejobs All Rights Reserved