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Customer Service Associate

0.00 to 1.00 Years   Gurugram   20 Nov, 2024
Himanta Job Consultancy
Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Job Title: Customer Support Representative (Blended Process)Location: GurgaonProcess: Blusmart (70% Chat 30% Voice)Eligibility:- Graduate/Undergraduate (all streams)- Freshers/Experienced candidates- Minimum 6 months relevant experienceJob Responsibilities:- Handle customer inquiries via chat and voice (blended process)- Resolve customer issues and provide timely support- Maintain high-quality service standards- Meet productivity and performance targetsSelection Process:- Round 1: HR Interview- Round 2: Typing Test- Round 3: Operations InterviewSalary:- Fresher: Upto 18,000 (in-hand) / 23,000 (CTC)- Experienced: Upto 21,000 (in-hand) / 25,000 (CTC)Work Schedule:- 6 days working- 1 rotational off- Day shift- Work from officeJoining Process:- Walk-in interview- Next-day joiningAdditional Benefits:- Opportunity to work with a leading e-mobility company- Professional growth and development opportunities- Competitive salary and benefits package

Keyskills :
email processvoice processtypingcustomer service

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