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Customer Service Executive

1.00 to 5.00 Years   Gurugram   10 Oct, 2023
Career Job Solution Hiring For Career Job Solution
Job LocationGurugram
EducationNot Mentioned
SalaryRs 1.0 - 2.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)Customer Service (Domestic)
EmploymentTypeFull-time

Job Description

    We are hiring for the International Dubai based process.Customer Service & UpsellingBlended processSkills Required-Excellent communicationTyping speed should be 25-30 WPMPleasant personality Immediate joiner requiredSalary: As per the Interview performance based incentivesWork from office onlyLocation: Noida sec- 16One Rotational off6 Days workingShift Timings- For Females-Last shift will get over by 8.30PM For Male- Shift over by 2.30AM-Responding to customer inquiries withincompany hours-Troubleshooting tech problem-Handling complaints to building strategies for improving the overall customer experience and fostering loyalty
    • Fluent in English and at least one other language
    • Ability to work flexible hours and weekends
    • Excellent communication skills, both written and verbal
    • Proficient in using computers and various software programs
    • Experience in customer service or related field
    • Strong problem-solving skills
    • Ability to empathize with customers and provide excellent service
    • Positive attitude and willingness to learn
    • Ability to work well in a team environment
    • Excellent time management and organizational skills
    International customer service representatives are responsible for reviewing assigned international customer orders and ensuring all information is complete. They work with customers to ensure orders are placed correctly, expedite orders when necessary.An international customer service representative usually communicates with an international client. Their work is to take calls and answer queries about a particular product or service. They promote keep track of shipments to ensure that they will be delivered on time. They act as a liaison between a particular company and its client. This position requires someone who is customer-oriented and has organizational andmanagement skills.Regards,ShrishtiHr RecruiterCareer Job Solutionhidden_mobilePermanent Recruitment Solution for It & Non-It IndustriesPan India Hiring

Keyskills :
international call centercustomer supportinternational voice processblended processcommunication skillsvoice processcustomer service

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