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Customer Service Executive

0.00 to 1.00 Years   Gurugram   02 Dec, 2024
Starkflow
Job LocationGurugram
EducationNot Mentioned
SalaryRs 50,000 - 1.5 Lakh/Yr
IndustryIT Services & Consulting
Functional AreaOperations Management / Process AnalysisCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Experience Required: 0-1 YearLocation: Gurgaon (on-site)Key Responsibilities:
    • Handle customer inquiries and provide prompt, accurate, and courteous responses.
    • Resolve customer complaints efficiently while maintaining a positive and professional attitude.
    • Assist customers with product or service-related issues and provide appropriate solutions.
    • Maintain records of customer interactions, feedback, and follow-up actions.
    • Collaborate with team members to improve customer experience and satisfaction.
    Skills Required:
    • Excellent communication skills in Hindi and English (both verbal and written).
    • Strong problem-solving and interpersonal skills.
    • Ability to multitask and manage time effectively.
    Qualifications:
    • Graduate in any discipline. (Mandatory)
    Additional Information:
    • Freshers with strong communication skills are welcome to apply.
    • A customer-oriented attitude and ability to work in a team environment will be highly valued.
    We are looking for enthusiastic candidates eager to kickstart their careers in customer service. If you have a passion for helping others and excellent communication skills, wed love to hear from you!

Keyskills :
customer servicecustomer support

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