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Customer Service Representative Technical Customer Support

1.00 to 10.00 Years Gurugram 16 Sep, 2026

Job Location	Gurugram
Education	Not Mentioned
Salary	Not Disclosed
Industry	BPO / Call Center
Functional Area	Not Mentioned
EmploymentType	Full-time

Job Description

Customer Service Representative Technical Customer SupportProcess: Technical Customer Support Voice Chat EmailJob Details:We are hiring Customer Service Representatives for a Technical Customer Support process. The role involves assisting customers through voice, chat, and email while providing accurate and professional resolutions.Key Responsibilities:Handle customer queries through Voice, Chat, and Email.Provide technical assistance and resolve customer issues.Maintain professional communication and customer satisfaction.Accurately document customer interactions and resolutions.Follow process guidelines and quality standards.Eligibility:Graduation is mandatory.Minimum 1 year of experience in Customer Service, Technical Support, or Sales.International BPO experience preferred.Excellent verbal and written English communication skills.Strong customer-handling and problem-solving skills.Shift & Working Days247 Rotational Shifts5 Days WorkingSelection ProcessHR Round Halo AI Round Operations Round JoiningCompensation: 42,000.00 - 46,000.00 per monthBenefits:Work from homeAbility to commute/relocate:Gurgaon, Haryana: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)Experience:Technical support: 1 year (Required)Customer service: 1 year (Required)Sales: 1 year (Required)Work Location: In person .

Keyskills :
Customer ServiceTechnical SupportSalesVerbal CommunicationWritten Communication

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Customer Service Representative Technical Customer Support

Job Description

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