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Job Location | Gurugram |
Education | Not Mentioned |
Salary | Rs 3.5 - 12 Lakh/Yr |
Industry | Advertising / MR / PR / Events |
Functional Area | Customer Service (Domestic),Customer Care Executive |
EmploymentType | Full-time |
We are looking to hire an exemplary Customer Service Supervisor to coach our service staff to deliver exceptional customer service. The Customer Service Supervisor will build a strong team and shape staff behaviors to accomplish desired results. You will play a collaborative role in growing and implementing standards and processes. You will maintain documentation such as correspondence and operational records, and communicate promotional offers to customers.To ensure success you need to employ prudence and tact in interacting with others, and be focused on customer and staff retention. Preferred candidates are able to perform to a high level of accuracy, and are meticulous and organized.Customer Service Supervisor Responsibilities:
Keyskills :
salesreturnscustomer servicecorrespondencecustomer relationsmanagementofferstrainingimplementationdeliverysupervisionoperationspromotional