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Customer Success Associate

0.00 to 4.00 Years   Gurugram   01 Mar, 2025
HARLIKH GLOBAL SOLUTIONS PRIVATE LIMITED
Job LocationGurugram
EducationNot Mentioned
SalaryRs 2.0 - 3.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    • Work Location Gurugram, Haryana
    • Qualification Required Graduate/Undergraduate - Both can be Picked
    • Experience 6 months of experience is mandatory
    • Age Limit 18 to 35
    • JD & KRA for the Candidates Handling Customer Queries
    • Working Hours (Shift Timings) 24/7, Rotational Shift /
    • Weekly Off Rotational Week Offs (5 Days Working)
    • Incentives Performance-based incentives available
    • Benefits Both way cabs, Health insurance, Provident Fund
    • PF/ESI Deduction Yes
    • Mandatory Requisites Excellent communication in English/Hindi (verbal and written communication skills)
    • Mode of Interview HR Round; Ops Round; Joining formalities; Joining
    • Additional Notes Candidates should be able to handle queries effectively and meet customer satisfaction goals.

Keyskills :
communication skillsdomesticcustomer retentioncustomer servicecustomer satisfactiondomestic callingcustomer support

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