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Customer Support

1.00 to 6.00 Years   Gurugram   01 Mar, 2025
Spring Raise Service Hiring For Telecom
Job LocationGurugram
EducationNot Mentioned
SalaryRs 2.0 - 3.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Job Title: Customer Support - Domestic Process ( Male Only )Reports to: Team Lead/ManagerLocation: Sector 18 Gurugram, Haryana 122016Job Type: Full-timeJob Summary:The Customer Support Representative will be responsible for handling customer inquiries, resolving issues, and providing product/service information via phone, email, or chat. The ideal candidate will have excellent communication skills, a strong customer focus, and the ability to work in a fast-paced environment.Key Responsibilities:- Respond to customer inquiries via phone, email, or chat in a timely and professional manner- Resolve customer complaints and issues in a fair and courteous manner- Provide product/service information to customers, including features, benefits, and pricing- Utilize knowledge base and other resources to resolve customer issues efficiently- Collaborate with internal teams, such as sales and operations, to resolve customer issues- Meet or exceed customer satisfaction and productivity targets- Participate in ongoing training and development to enhance knowledge and skillsRequirements:- Excellent communication, problem-solving, and analytical skills- Ability to work in a fast-paced environment and adapt to changing priorities- Strong customer focus and commitment to providing exceptional service- Proficient in Microsoft Office and other software applicationsWhat We Offer:- Competitive salary and benefits package- Opportunities for career growth and professional development- Collaborative and dynamic work environment- Recognition and reward for outstanding performanceInterested Candidates Can Share Their Resume On WhatsApp hidden_mobileThanks & RegardsSenior Hr Nusrat Khan

Keyskills :
customer supportdomestic bpocommunication skillssolving queriescustomer carecustomer satisfaction

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