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Customer Support Executive

0.00 to 4.00 Years   Gurugram,Noida   24 Oct, 2024
MPD Ventures LLP
Job LocationGurugram,Noida
EducationNot Mentioned
SalaryRs 2.5 - 5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)Customer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Designation - Customer Support executiveProcess - Both Domestic and InternationalLocation Noida and GurugramSalary Range Rupees 21,000 to Rupees 38,000Job Role - Customer handling. Customer problem solving.
    • Respond promptly to customer inquiries, addressing concerns with professionalism and empathy;
    • Assist customers in navigating our products and services, ensuring a positive experience
    • Translate customer feedback and inquiries to improve service quality.
    Process Type - Chat Process, Voice Process , Blended Process.Shift Timings - Night shift for international process for both male and female. Day shift for females in Domestic process. Rotational for men.

Keyskills :
blended processcustomer relationshipcustomer servicechat processcustomer carecustomer support

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