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Customer support executive

1.00 to 3.00 Years   Gurugram   31 Dec, 2024
Job LocationGurugram
EducationNot Mentioned
SalaryRs 2.5 - 3.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Primary Responsibilty:Upselling process kyc*JOB DESCRIPTION*COMPANY NAME-VAANI INFOSYSTEMS PVT LTDProcess name- PayuIntroduction-PayU is one of the leading online payment gateways in India & has empowered 5 lakh businesses so far.Website- www.payu.comWorking days- 6 days workingDesignation: customer support executiveProfile-(merchant on boarding)LOCATION-Gurgaon sec 18 phase-4 Udyog Vihar,Harayana*NOTE-There will be 2 days training including salary.*Responsibilities:1. Handling Inbound,Outbound calls.2. Follow up with the merchants & the clients for payment releted purpose.3. Following up the leads on daily basis.4. Follow approved workflows while responding to customer inquiries.5. Ensure high customer satisfaction.6. Coordinate with merchants for onboardingAttributes:1. good verbal communication2. Ability to work in a high demanding environment

Keyskills :
b2c salesclient onboardingcustomer supportenglish spoken writingmerchant cardholder support

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