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Customer Support Executive-eXs

0.00 to 4.00 Years   Gurugram   15 Jun, 2025
Elevate X solutions
Job LocationGurugram
EducationNot Mentioned
SalaryRs 3.0 - 3.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    job title: customer support executive electric vehicle processlob: electric vehicle process (us)location: udyog vihar, sector 18, gurugramwork mode: work from officework days: 5 days a week (majority night shift as per us hours)job overview:we are looking for customer support executives with excellent communication skills in english to handle customer queries for an international electric vehicle process.key responsibilities:handle customer queries related to electric vehicles and servicesprovide high-quality customer support via voice and written communicationmaintain accuracy and professionalism while resolving customer concernsensure adherence to company guidelines and service standardsrequired skills & qualifications:education: graduate (mandatory)experience:6 months experience in international bpo (preferred)strong understanding of customer handling and query resolutioncommunication:excellent english communication skills (b2 or c1 level)typing speed: minimum 35 wpm with 90% accuracysoft skills:strong problem-solving and interpersonal skillsability to handle customer concerns with patience and professionalismcompensation & benefits:salary: up to 29,000 ctc (24,669 in hand)shifts: 24/7 rotational shifts (majority night shifts as per us hours)facilities:both-way cab services providedone-time meal for candidates

Keyskills :
phone etiquettecall managementproblem sensitivitytime managementinternational voice process

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