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Customer Support Representative

0.00 to 1.00 Years   Gurugram   23 Jun, 2023
Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryMedical / Healthcare
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    JOB DESCRIPTIONPURPOSE OF POSITIONCandidate will be responsible to handle the queries and complaints from Flipkart customers on inbound calls.PRIMARY DUTIES AND RESPONSIBILITIES
    • Follow procedures methodically to accurately respond to customersonCall.
    • Provide quotes and information to customersrelatedtotheir product.
    • Provideinformation includingDelivery timeand other quires related to product.
    • Fulfillinvoice requestson purchased products.
    ELIGIBILITY-
    • Should have minimum 6 months experience in BPO. Freshers also considered.
    • Should be proficient in spoken and written English & Hindi
    • All agents to be cross skilled to manage all channel interactions
    • Male candidates should be comfortable working any 24/7 shift.
    • Female candidates should be comfortable working from office between 09:00 AM to 09:00 PM.
    WORK CULTURE-
    • Work fromoffice (Gurgaon Location)
    • 6 days a week with 1 rotational off
    • 24/7 any 9 hours shiftfor Male candidates
    • 9 hours of shift between 09:00 AM to 09:00 PM for female candidates.
    RegardsKapilhidden_mobilehidden_mobilehidden_mobile

Keyskills :
customer servicebpo

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