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Customer Support Representative

0.00 to 2.00 Years   Gurugram   20 Nov, 2024
Himanta Job Consultancy
Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Location: GurgaonProcess Details:- 70% Chat Process- 30% Voice Process (Blended Process)Eligibility Criteria:- Education: Graduate/Undergraduate (both can apply)- Experience: Fresher/Experienced (minimum 6 months relevant experience)- Age: No barSalary:- Fresher: Upto 18,000 (in-hand) / 23,000 (CTC)- Experienced: Upto 21,000 (in-hand) / 25,000 (CTC)Working Hours:- 6 days working- 1 rotational off- Day shiftJoining:- Next day joining- Work from officeAbout the Role:We are seeking a highly skilled and motivated Customer Support Representative to join our team. The ideal candidate will provide exceptional customer service via chat and voice, ensuring timely resolution of customer queries.Responsibilities:- Handle customer inquiries via chat and voice- Resolve customer issues promptly and efficiently- Maintain high-quality service standards- Meet productivity and quality targets- Collaborate with team members to achieve goals

Keyskills :
chat processtyping speedcommunication skillsproblem solvingbpo

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