hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer Support Specialist - BPO Calling - Travel & Banking

0.00 to 4.00 Years   Gurugram   22 Oct, 2024
Elevate X Solutions
Job LocationGurugram
EducationNot Mentioned
SalaryRs 1.5 - 3.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaSales / BDCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Job Summary:We are seeking a motivated and enthusiastic individual to join as Customer Care Executive in Banking and Travel processes.In this role, you will be responsible for handling customer inquiries, providing support, and ensuring customer satisfaction. This is an excellent opportunity for someone looking to start & prosper their career in the BPO industry.Key Responsibilities :- Customer Support : Handle inbound calls to assist customers with their inquiries, complaints, and service requests.- Problem Resolution : Resolve customer issues efficiently by understanding their needs, providing accurate information, and escalating when necessary.- Documentation : Maintain detailed and accurate records of all customer interactions and transactions.- Quality Assurance : Adhere to company policies and procedures to ensure a high standard of service and customer satisfaction.- Team Collaboration : Work closely with team members and supervisors to ensure seamless service delivery and achieve team goals.- Continuous Learning : Participate in ongoing training and development programs to enhance skills and knowledge.Qualifications :- Education : High school diploma or equivalent. College degree preferred but not required.- Experience : No prior experience required; training will be provided. Experience in customer service or a related field is a plus.Skills :- Excellent verbal and written communication skills - English and Hindi Required- Strong problem-solving and analytical abilities.- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.- Proficient in basic computer applications (e.g., MS Office, CRM systems).- High level of accuracy and attention to detail.Personal Attributes :- Customer-focused with a positive attitude.- Ability to work both independently and as part of a team.- Strong work ethic and willingness to learn.- Flexibility to work in shifts, including nights, weekends, and holidays if required.Benefits :- Competitive salary with performance-based incentives (Projected based only)- Comprehensive training and development programs.- Opportunities for career advancement within the company.

Keyskills :
englishtravel processcustomer serviceproblem resolutiondocumentationcommunication skillsbanking processhindi

APPLY NOW

Customer Support Specialist - BPO Calling - Travel & Banking Related Jobs

© 2019 Hireejobs All Rights Reserved