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Job Location | Gurugram |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Other SoftwareSales / BD |
EmploymentType | Full-time |
This role is essential in creating customer loyalty and efficient support. Data Processing Specialists are the first point of contact for all product support incoming requests. The selected candidate will be responsible for providing assistance to the digital communications team to process and validate data, prepare data and distribution lists, test and broadcast email and SMS campaigns. Key Areas of Responsibility Timely response to data processing requestsAssist the digital communications team in preparing live campaigns for SMS and NewslettersServing as key role for data management Prepare reports for customersThe candidate should possess a deep understanding of the digital marketing principles, have good cross- functional collaboration techniques, and be a great practitioner for an enhanced customer experience. He/ She should possess be able to effectively execute communication campaigns and manage, cultivate data and prepare analytics to derive key insights that influence marketing campaigns. Develop and execute outbound email, SMS and other campaigns using web tools provided by the client. Review data analysis, business KPIs, consumer insights and other relevant data to assist with decision making, planning and content optimization. Freshers with degree in Computers or Marketing domainProficient in Microsoft Office applications - MS Excel, MS Word, Outlook Basic HTML knowledge will be an added skillExcellent verbal and written communication skills with the ability to effectively interact with cross functional teamsDemonstrated ability to quickly learn new systems and processes and put them into practical useStrong active listening skills,
Keyskills :
customerservice accounts mis quality credit webtools dataanalysis datamanagement dataprocessing microsoftoffice customerloyalty digitalmarketing consumerinsights roductsupp messagingplatf ms commu