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Field Service Representative

1.00 to 6.00 Years   Gurugram   09 Jan, 2024
Job LocationGurugram
EducationNot Mentioned
SalaryRs 3.0 - 9 Lakh/Yr
IndustryAgriculture / Dairy
Functional AreaCustomer Service (International)Back Office Operations
EmploymentTypeFull-time

Job Description

    Field Service Representative Responsibilities:
    • Providing on-site technical support and performing customer support tasks.
    • Delivering, installing, repairing, maintaining, and testing equipment.
    • Resolving operational issues in the field.
    • Identifying any issues and performing troubleshooting procedures.
    • Determining customer needs and offering recommendations.
    • Collaborating with colleagues and sharing information to ensure top-notch customer support.
    • Managing work progress and ensuring adherence to schedules.
    • Tracking and documenting work progress and writing service reports.
    • Adhering to all of the companys rules and regulations.
    • Developing and maintaining strong customer relationships.

Keyskills :
maintenance operationsfield servicefield service engineeringcustomer relationshipfield salescustomer service operationsfield engineeringfield marketing

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