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Job Location | Gurugram |
Education | Not Mentioned |
Salary | Rs 3.5 - 5 Lakh/Yr |
Industry | BPO / Call Center |
Functional Area | Technical Support / Helpdesk |
EmploymentType | Full-time |
Hiring For Technical Support - B2B voice (L1 Support/Voice process) FOR GURGAON & PUNE ONLY (SKYPE INTERVIEWS ARE AVAILABLE FOR OUTSIDERS)Roles:- Technical Solution EngineerResponsibilities:-o Greet Customers in a courteous, friendly, and professional manner using agreed-upon procedures.o Clarify Customer requirements; probe for and confirm understanding of requirements or problem.o Support Customers across Telecommunication, Financial Services, Healthcare, and Technology vertical.o Troubleshoot Customer issues related to enterprise/exchange server & cloud computing.Candidate Profile-Any grad fresher or under grad with minimum 1 year experience in technical support can applyMust have excellent communication skillsMust have good knowledge in DNS,DHCP,Active directory,Exchange server,window serverCTC-5.8LPA + unlimited incentives5 Days workingcab facilityLocation- Gurgaoncandidate must be flexible with 24*7 shiftsCALL - MAHI 9213701010 / 8287502948mahi.jobsexpert@gmail.com
Keyskills :
technicalvoiceprocess technicalhelpdesk networksupport exchangeserver activedirectory servicedesk technicalsupport internationalbpo grouppolicy serversupport office365 technicalanalysis enterprisesupport ciscocertifiednetworkassociate echnic