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Job Location | Gurugram |
Education | Not Mentioned |
Salary | Rs 3.5 - 5 Lakh/Yr |
Industry | BPO / Call Center |
Functional Area | Technical Support / Helpdesk |
EmploymentType | Full-time |
Hiring for Technical support-Server support (B2B-Voice)Roles & Responsibilities:o Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures.o Clarify Customer requirements; probe for and confirm understanding of requirements or problem.o Support Customers across Telecommunication, Financial Services, Healthcare and Technology vertical.o Troubleshoot Customer issues related to enterprise / exchange server & cloud computing.Candidate Profile-oAny grd fresher or ug with 1+year exp in tech support can applyo Salary upto 5.8 LPA+unlimited incentiveso Excellent verbal skills in English Language.o SERVER knowledge is must.o Excellent knowledge of Exchange Server 2007/2010, Active Directory,DNS,DHCP& Operating Systemso Network troubleshooting and should be well versed with Microsoft Office Outlook 2003/2007/2010.o Flexible with 24/7 Environment.Mahi9213701010 / 8287502948mahi.jobsexpert@gmail.com
Keyskills :
exchangeserver internationalbpo troubleshooting ccna office365 dhcp tcp ccnp technicalvoiceprocess dns mcse activedirectory servicedesk grouppolicy technicalanalysis technicalsupport serversupport fsmo ustomersupportengineer dora techn