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Hr Executive

1.00 to 3.00 Years   Gurugram   28 Mar, 2025
Silverskills Private Limited
Job LocationGurugram
EducationNot Mentioned
SalaryRs 2.5 - 3.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaHRRecruitment
EmploymentTypeFull-time

Job Description

    PFB the Roles and responsibilities:
    • Interface between the HR and the employees/ Process owners in Operations. Responsible for regular interaction with the Process Owners to understand their expectations.
    • Ensure all queries, grievances and escalations across processes are resolved within committed timelines; conduct investigation in employee grievance/ disciplinary cases and take necessary disciplinary action
    • Supporting operations in controlling attrition; separation trends identified and action plan devised to address key drivers of attrition
    • Respond and resolve issues arising out of work or from within a team or across departments that may have a bearing on team effectiveness
    • To assist in implementation initiatives for the Organization
    • To facilitate clearance formalities for F&F process
    • To develop and implement initiatives that bring about improvement in overall productivity, satisfaction, discipline and morale in the Ops cluster
    • Taking new hire induction
    • Planning and conducting Employee Engagement and CSR activities.
    • Handling end to end IJP process
    • Conducting Post Orientation feedback
    • Early Warning System: Adherence Monthly Review
    • Conducting Policy Awareness Workshop
    • Support during ramp ups & ramp downs
    • Tracking and close looping of performance issue/discipline issue/PIPs
    • Conducting/Facilitating RNR
    • Maintaining Trackers (IJP, CAP / DAP, Attrition Analysis, etc.

Keyskills :
englishadvanced excel

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