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Manager - Market Quality

15.00 to 25.00 Years   Gurugram   14 Dec, 2023
WHITESLIPS GLOBAL SERVICES PRIVATE LIMITED
Job LocationGurugram
EducationNot Mentioned
SalaryRs 26 - 38 Lakh/Yr
IndustryAutomobile / Auto Ancillaries
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Quick resolution to market failure.Enhance level of analysis for market failure.Reduction of warranty cost per customer satisfaction.Good product and customer satisfaction.Analysis of market claims received from filed.Dealing with dealers on different market claims.Product level warranty handling.Analysis of market claim related to Engine /Electricals/Sheetmetal/brake system /other proprietary parts.Coordination with plant / service /suppliers fo top market /field issues and working for closure of issues.Market qulaity/warranty data analysis dealer wise / KM wise / application wise.Warranty data defects analysis and counter measure process.

Keyskills :
product qualitycustomer quality

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