Manager - T&E

5.00 to 10.00 Years Gurugram 03 Jan, 2023

Job Location	Gurugram
Education	Not Mentioned
Salary	Not Disclosed
Industry	IT - Software
Functional Area	General / Other SoftwareSales / BD
EmploymentType	Full-time

Job Description

Responsibilities Perform tasks of audits of expense reports in auditing tool Identify and escalate critical incidents with a strong sense of urgency and ownership Provide updates, status, and completion information to manager, problem request tracking system, and/or users, via voice mail, e-mail, or in-person communication. Use CONCUR skills to trouble-shoot configuration issues (Preferable) Collaborate with various cross-functional teams to resolve the issues Handle customer requests within the prescribed SLA. Able to work in a competitive environment, meet the KPIs productivity quality and provide customer satisfaction Qualifications we seek in you Minimum Qualification Graduate/Post Graduate degree Preferred Skills Understanding of basic knowledge on processes around Travel and Expense (T&E) process i.e., CONCUR, T&E audits, statement reconciliation, dispute resolution, Delinquencies, terminations, Service NOW Excellent communication skills over phone, email, and chat Proactive problem solving, analytical mindset, and customer-centric approach MS office tools like Excel, SNOW, and Outlook Good team player Flexible Positive Attitude,

Keyskills :
ms office toolsms officevoice mailcustomer focusproblem solving

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Manager - T&E

Job Description

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