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Process Associate Non Tech Fresher ( BA,BCOM,BBA Graduates) Gurugram

1.00 to 10.00 Years   Gurugram   07 Feb, 2026
HCL Technologies Ltd
Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaBack Office Operations
EmploymentTypeFull-time

Job Description

    Greetings from HCL.!HCL Offers Great Opportunity to make a career, with American global corporation who is a leading search engine worldwideType of Requirement: - E-Mail Support (Excellent Written & Verbal Communication is a must).Designation: -Process associate - Freshers Only.Qualifications: BA,BCOM,BBA Graduates (Result awaited cases need not apply)Technical Graduates are not eligible for this Role.Shifts - 24* 7 5 days working - 2 days off - Rotational offs. Required Qualification: - *Graduate / Postgraduate in any stream. Work Location:Client Site, Unitech Signature Tower, Gurgaon / Gurugram. ****Great work environment****Must have: - Excellent Spoken & Written EnglishSkill set Required: -Excellent English Written Communication Skills. Strong E-Mail Writing Skills with focus on Customer Service.Solving Customer Queries Via E-Mail.Job Description
    • As an Order Management Specialist, you will be responsible for processing simple to complex orders, and handling inquiries from the client with high accuracy and efficiency.
    • You will use deductive reasoning to make sound business decisions.
    • You will follow best practices and work cross-functionally with multiple teams to complete the above tasks and other daily job functions.
    • You will multi-task in between tools in maintaining client databases, validating order information and verifying payment terms with high attention to detail and sense of urgency
    • You will ensure compliance to all company and business policies, administer all open sales orders, and ensure appropriate order flow.
    • You will own and manage the internal order to cash processes for multiple products to ensure it complies with organizational policies.
    • You will learn and process all products offered in the logo.
    Key Skills
    • Team oriented/team player.
    • Situational/contextual awareness with the ability to understand the impacts of ones work.
    • Excellent critical and analytical thinking abilities.
    • High attention to detail, and high level of professionalism.
    • Proactive, self-motivated, self-starter, minimal supervision.
    • Excellent analytical skills and strong decision-making skills committed to resolution and compliance.
    • Strong organizational, time and workflow management skills.
    Interested Candidates and can walk in for the interview with the copy of their update resume.

Keyskills :
order managementorder fulfillment

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