Project Manager (Senior Analyst)- Global Operations (Gurgaon)

Job Description

Team Manager Leadership Assessments & 360 Survey DeliveryKey ResponsibilitiesProject & Delivery Management
• Ownend-to-end project managementfor leadership assessments and 360 surveys across internal and external platforms, including planning, execution, risk management, stakeholder coordination, and project closure.
• Managemultiple medium to high complexity projects, effectively prioritizing tasks based on urgency, impact, and client commitments.
• Identify, assess, and mitigateoperational and delivery risks, ensuring timely and high-quality project outcomes.
Stakeholder & Client Management
• Act as the primary point of contact forinternal and external stakeholders, ensuring clear alignment on scope, timelines, deliverables, and expectations.
• Participate in cross-functional and cross-market stakeholder forums to improve delivery efficiency and governance.
• Supportplatform transitions and market migrations, ensuring seamless handover and continuity of service.
Assessment & Survey Delivery
• Gather and analyzeproject requirements, including assessment objectives, target populations, and reporting needs.
• Configure and manageassessment and simulation setups, survey logic, scoring models, and reporting frameworks.
• Overseeend-to-end deliveryof assessments, including launch, monitoring, reminders, closure, and result generation.
Reporting, Analytics & Benchmarking
• Design and deliverscore reports, dashboards, and insightstailored to client and market requirements.
• Conductdata analysisto develop industry benchmarks, norms, and comparative insights across markets.
• Ensure accuracy, consistency, and integrity of assessment data throughout the delivery lifecycle.
Data & Documentation Management
• Lead ongoingdata management activities, including data extraction, mining, validation, and visualization.
• Create, maintain, and updateproject documentation, including requirements documents, design specifications, user manuals, and dashboards.
• Ensure documentation supports scalability, repeatability, and audit readiness.
Process Improvement & Innovation
• Identify opportunities toenhance efficiency, quality, and scalabilityof delivery processes through automation, standardization, or new tools.
• Actively contribute topost-technology transition initiatives, process redesign, and continuous improvement efforts.
• Share best practices and lessons learned to improve future project executions.
Team Collaboration & Leadership
• Collaborate effectively with team members across functions, markets, and platforms to achieve shared delivery goals.
• Demonstrateclear, structured, and impactful communicationin written and verbal interactions.
• Foster a culture of accountability, collaboration, and continuous learning within the team.
Skillsand KnowledgeRequirements:-
• Advanced working knowledge of MS Office
• Advanced Excel skills (including Excel Functions & VBA knowledge): Logical,financial, math, statistical, information and date and time functions. MultipleLookups, Pivot Table/Pivot Chart Report and creating charts
• MS PowerPoint: Slide master, Inserting graphs and diagrams, Add soundeffects, animation and Exporting to Microsoft Word
• MS Word: Should be able to format a table, add cover page, adjust margins,convert text to table and back.
• -Advance Knowledge of Statistic functions like limitation and implication of correlation,regression, Knowledge about auto-correlation and Fore-casting.
• - Strong analytical bent of mind and exposure to statistical tool, analytics tools,reporting tool preferably MS Power Apps/Tableau / PowerBI
• - Basic knowledge of HTML and Java script.
• -Business communication skills (email and conference calls) and fluent with Englishlanguage. Should be able to coherently and confidently communicate thoughts andideas verbally, non-verbally and in writing.
• -Should be flexible, keen on taking initiatives, accountable, have a collaborativeapproach with fellow colleagues, self-motivator
• -Should be open to change.
• -Prefer advanced knowledge of analysis tools like R and Python
• Business Unit Global Operations Leadership Advisory Services
• Education Graduates/Post Graduates (prefer but not limited to Computer Science/IT/Statistics
• Shift Timings Willing to work in shifts
Works with: - Small to large project teams and extensive interaction with internal and/or externalclients.

Keyskills :
excelanalyst