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| Job Location | Gurugram |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Recruitment Services |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Job Title : - Quality Manager no of Vacancies : 1city : Gurgaon, Haryana, Indiadescription:shift Timing: rotational Shifts/ Rotational Offs.5.5 Days Working.required Experience:candidate Must Be Currently Working as Manager Into the Quality Department for At Least 1 Year.must have Team Handling Experience.must have Experience in Handling Multiple Processes (inbound, Outbound, Chat, Email).transport: No Transport.role and Responsibilities monitoring the Overall Functioning of Processes, Identifying Improvement Areas and Implementing Adequate Measures to Minimize Error Opportunities. responsible for Conducting Process Level Analysis - Root Cause Analysis, Trend Analysis, Training Need Analysis for the Process, Etc. and Designing Plan of Action to Minimize the Errors/ defects. initiating Activities/ projects On the Operations Floor to Enhance Productivity with Quality. designing New Templates, Dashboard, and Matrix to Measure Team Performance. arranging Mandatory and Desirable Training for Qa straining On Qms, Data Analysis, and Basic Quality Tools to Enhance Process Improvement Ability. adhering and Meeting the Slas and the Contractual Obligation for the Processes Operating from all the Location. management of Process Audits and Business Performance Reviews excellent Communication & Interpersonal Skills with Proven Abilities in Customer Relationship Management. directly Responsible for Implementation and Maintenance of the Company Quality System, Reporting On the Performance of the Quality System for Review and as a Basis for Improvement of the Quality System.should have Handled a Team of Qa sshould Be Well Versed with Excelwilling to Work During Weekends and Night Shiftdesired Skill Sets:strong Analytical Skillsstrong Facilitation Skillscustomer Facing and Interaction Abilities.excellent Interpersonal and Communication Skills,
Keyskills :
inspection documentation ataanalysis rootcauseanalysis qualitycontrol teamhandling trainingneedanalysis processaudit trendanalysis rootcause needanalysis