Senior Associate - Account Management, UAM

Job Description

Job summarySenior Associate-Account Management(Level 3)Job summaryAmazon is seeking to hire a Strategic Account Manager in our team to help build our key categories by managing our top and most strategic Selling Partner Accounts. You will join a high performing, learning-oriented, analytical team, who are motivated to work hard, have fun, and make historyAs a Strategic Account Manager, you will be owning relationships with our most Strategic partners and driving them to improve their customer experience and Amazon strategy. Responsibilities include expanding our product selection, improving product availability, building and maintaining strong relationships with key partners (both internally and externally), category analytics and driving overall improvements to the Amazon store.So what is involved in this role day-to-day It s incredibly varied, so you need to enjoy managing multiple projects and problem-solving! You ll also be working to: Managing the seller relationship by championing the seller s needs at Amazon. Build strong communication channels at all levels of the seller s organization, set proper expectations, provide clear status communications, and manage towards a growth plan. Work closely with Leadership on planning and business strategy for Consumables, completing in-depth analysis into customer trends Analyze industry and Amazon internal data to understand competitive landscape across multiple categories and identify customer trends Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets Managing and driving the growth of the seller s business: Build and execute on a strategic account plan that delivers on key business opportunities for the seller and Amazon. Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and onboarding teams. Work with sellers to improve operational aspects of their business in providing a great consumer experience. Analyzing the business: Conduct deep dive analysis and provide routine executive-level reporting on the seller s current business and future opportunities. Publish recommendations and action plans based on data. Providing thought leadership around planning, roadmaps and executionKey job responsibilitiesSo what is involved in this role day-to-day It s incredibly varied, so you need to enjoy managing multiple projects and problem-solving! You ll also be working to: Managing the seller relationship by championing the seller s needs at Amazon. Build strong communication channels at all levels of the seller s organization, set proper expectations, provide clear status communications, and manage towards a growth plan. Work closely with Leadership on planning and business strategy for Consumables, completing in-depth analysis into customer trends Analyze industry and Amazon internal data to understand competitive landscape across multiple categories and identify customer trends Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets Managing and driving the growth of the seller s business: Build and execute on a strategic account plan that delivers on key business opportunities for the seller and Amazon. Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and onboarding teams. Work with sellers to improve operational aspects of their business in providing a great consumer experience. Analyzing the business: Conduct deep dive analysis and provide routine executive-level reporting on the seller s current business and future opportunities. Publish recommendations and action plans based on data. Providing thought leadership around planning, roadmaps and executionBASIC QUALIFICATIONS3+ years of sales experienceExperience analyzing data and best practices to assess performance driversPREFERRED QUALIFICATIONS:MBA degreeEcomm experience, Bachelors degree 2+ years of experience in sales or account management Experience in a highly analytical, results-oriented environment with external customer interaction. Proven analytical skills and demonstrated ability to manage the business by the numbers . Must be metrics-driven. Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented. Deep understanding of and passion for e-commerce desired Experience with e-commerce, retail, advertising, or media would be an advantage Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment. . MBA preferred.

Keyskills :
miscustomer relationssalesqualityinsurance