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Senior Associate - LCS & Siebel Migration Support

3.00 to 6.00 Years   Gurugram   12 Apr, 2023
Genpact India Pvt Ltd
Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    *With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better.Inviting applications for the role of Senior Associate, LCS & Siebel Migration Support The person will be working with Complaint Handling and Field teams where the key responsibility will be to maintain the accuracy of the Installed base by verifying whether the serialized components are installed behind the correct System ID. He/she would be required to search the various databases or get in touch with the Field Engineers or Director of Services to get the correct information like GIB, eDHR, GLPROD. Responsibilities Working on Healthcare Service invoices with 100% Accuracy Siebel CRM 8.1 New Installs (USCAN DI and Ultrasound) o SID Create-RSDD o SID Update-RSDD o SID Update-ASDD o Installation SR Creation IB Verification (USCAN DI and Ultrasound) o Asset Creation o SR Creation/Assignment o Manual IB Verification Activity Queue o Siebel ExtractIB Maintenance SR o Siebel Extract Emails Asset Swap SR IB Upgrade Canada GIB FormsQualifications we seek in you Minimum qualifications Bachelor s degree in finance, Commerce, Engineering or related field Curiosity is a must. Questioning the controls and evaluating the efficacy of its effectiveness is key to bring in best outcome for the project Experience in Supply chain domain Preferred qualifications Graduate in any stream - (B.A Preferred) Basic knowledge of MS office Working Knowledge of Computers Excellent in written and verbal communication Previous working experience in a similar kind of industry will be added advantage Ensure 100% adherence to SOP s and compliance rules and regulation. Ability to Handle Pressure and work in a US shift environmentGenpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.,

Keyskills :
customer relationsinsurancequalitysalesmissiebel crmsupply chain

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