Senior Associate, Routing and Switching

Job Description

Since 1992, Ciena has been driven by a relentless pursuit of network innovation. We believe in a network that grows smarter, more agile, and more responsive every day. This means that when you digitally interact in your world - picking up the phone, streaming video, texting a friend or loved one your interactions are being enabled by Ciena technologies. Ciena makes your social / entertainment / business existence REAL. No candidate will meet every single desired qualification. If your experience looks a little different from what we ve identified below and you think you can bring value to the role, we d love to learn more about you!What will you do at Ciena This position will serve as a corporate Sales Engineer (SE) for Ciena s IP and Packet product portfolio in India.Several activities are implied, including:
• Pre-Sales customer engagement
• Pre-sales architecture and solution design
• Detailed architecture and solution engineering, including RFx response activity and solution costing
• Support for demonstrations, trials, and proofs of concepts
• Liaising with several organizations within Ciena, including regional sales teams, partners and channels, as well as technical, sales teams for APJ, India and EMEA regions
Responsibilities
• Works with local sales teams to determine the most effective engagement strategies for near term as well as sustained success within key accounts
• Serves as the primary technical voice to determine and sometimes negotiate the best fit for Ciena s portfolio in a given customer application or architecture
• Acts as the technical lead, working alongside other engineering/design resources to specify the best technical solution for a given opportunity
• Supports bid responses, as well as technical presentations, demos, and proofs of concept throughout a sales cycle
• Communicates with customers (and channels/partners) at a range of levels, to champion Ciena s solutions. Shows strong ability to communicate a good blend of technology/networking trends, as well as business value of Ciena solutions. This implies frequent and sustained engagement to build and maintain the customer s trust and confidence during long sales cycles and drive to successful outcome for Ciena.
• Drives technical direction for key opportunities, including solution specification, design, and costing. This includes the ability to debate and discuss technology alternatives with customers and partners to drive to the best balance of features, price, and timeline for a given solution
Stakeholder management
• Solutions architects and network designers
• System Engineering and CTO
• Portfolio managers, both at the product and solutions levels
• Marketing functions
• Sales functions
• Services and support functions
• Business Operations
Experience
• Engineering Degree or equivalent.
• Business-level English and native-level Japanese language is mandatory
• 7 years of solid telecommunications industry experience, with either a Networking vendor or Tier 1 carrier experience
• Deep knowledge of IP related technology stacks (Control, Data and Management Planes). Including IP Routing techniques, MPLS (LER / LSR), Segment Routing, EVPN, IPv6
• Knowledge of Photonic / DWDM Systems, Control Plane, OTN Switching, Flexible Photonic Architectures, Converged Packet / Optical Networks & Orchestration systems is advantageous
• Sound working knowledge of current technologies and trends, including: ITU-T, IEEE, MEF Ethernet services, packet transport architectures, and packet-optical networking trends and technologies.
• Ability to dialog with customers on the merits of next generation packet technologies, including Packet Transport, ITU and IETF OAM technologies, packet tunneling technologies (MPLS-TP) and packet-optical convergence. Dialog must successfully encompass both detailed technical merits, as well as business merits to at least first level conversations
• Good communicator at all levels from executive to technical to operational audiences
• Ability to connect into the various parts of the Ciena APJ and corporate/global organization
• Ability to travel, estimated less than 20%
• Strong PC skills including general knowledge of applications programs such as MS Office particularly excel.
• Deadline driven and willing to work outside normal hours to complete tasks.
• Must also have strong interpersonal, analytical, and problem-solving skills.
• Ability to understand customer needs and use technical expertise to develop customer solutions.
• Ability to work in matrix organization
• Outstanding team player
• Ability to work under pressure and manage conflicting priorities
• Good communication skills, creativity, and high energy.
Must have excellent written and presentation skills proven at all levels. Being You Ciena As part of our commitment to diversity and inclusion, we want to foster an environment that values and respects all individual s strengths, perspectives, ideas, and ability to meet the needs of our customers globally. Ciena values the diversity of its workforce and respects its employees as individuals, regardless of race, ethnicity, religion, gender, age, national origin, disability, sexual orientation, veteran or marital status or any other category protected by applicable law. We do not tolerate any form of discrimination. Ciena is also committed to compliance with all fair employment practices regarding citizenship and immigration status. If contacted in relation to a job opportunity, you should advise Ciena in a timely fashion of the specific accommodation measures required for you to be assessed in a fair and equitable manner. We do not charge any fee for employment and the same applies to the Recruitment Partners we work with. Additionally, we do not ask for any refundable security deposit to be paid in bank accounts for employment purposes. We request candidates to be cautious of misleading communications and not pay any fee/ deposit to individuals/ agencies/ employment portals on the pretext of attending Ciena s interview process or seeking employment with us.,

Keyskills :
ms officecustomer relationsmissaleslocal salesqualityinsuranceip routing