Senior Manager - Delivery Management

Job Description

Key job responsibilities :- The role will involve thorough understanding of the Admitted suite of Products and processes that have been built across the board, and how to leverage and minimize duplication of efforts. You will be responsible for client delivery of actuarial projects focusing on P&C insurance.- The project will cover end to end life cycle of admitted lines and other products including but not limited to Product Idea & Business Needs, Product Development, Communicate with Business, Filing Submission & Support, Build & Maintain Rating Tool, System Requirement, User Acceptance Testing, Data Warehouse, Postproduction Audit, Bureau Reporting and managing profitability. The role will use actuarial methods and data science techniques to develop insight on trends and set parameters to improve the predictability and accuracy of models. Be responsible for the overall project teams performance, client satisfaction and analyzing the profitability of your assigned project.1. Profitability: Responsible for account profitabilitya. Maintain or exceed budgeted Gross Marginb. Cost Control and Bench utilizationc. FTE/ Effort reduction with process automation and innovation2. Client Management: Retaining the existing client for futurea. Optimum Client Survey resultb. Relationship Managementc. Client SOW and KPI maintenance for Governanced. Turn Around Time and Quality adherencee. Periodic self-Audit and support internal/external auditf. Document Standardization3. Process: Head responsibility for the pricing process and related tasks of workflow, quality, peer review, documentation and reporting etc.a. Set up a framework for assumptions- doc, methods and procedures and evaluate the product profitabilityb. Evaluate existing and new products profitability, risk and featuresc. Develop, optimize and analyze pricing procedures of new and existing productsd. Ensure efficiency and required automations in sub processes likei. Competitor researchii. Competitor Analysis: Forms & Rules Review, develop products/rules/factors and file with the DOI for approval.iii. Compliance & regulatory affairs: State Filings, Insurance Regulation and Handle all the objections related to the filings.iv. Provide requirements to IT for implementation and then review and perform testing to validate rating.v. Review the book of business using rate indications and rate monitoring exercises.vi. Coordinate all regulatory rate filings with company actuaries; all lines, all states. Any revision filings.vii. Various states require data calls and bureau reporting.viii. For bureau products, track and analyze all circular releases and propose decisions to business and then file to adopt/non-adopt changes. Rate review process is also conducted.e. Maintain standard toolset for clients and ensure consistent implementation for quality and accuracyf. % automation in process: minimum 50%g. Implement peer review process, adhere accuracy of deliverablesh. Direct efforts to obtain regulatory approval to introduce new viable insurance products to the marketplace on an admitted or surplus lines format4. People Managementa. Learning program administrationb. IDP Completion of manager and abovec. Work Life balance for the teamd. Maintain low Attritione. Conducting one on one5. Solutioning:a. Understanding client challenges and needsb. Acting as a consultant to various problems of customersc. Developing right solutions for the client improvement and growthd. Showcasing the specific value proposition of new solutions to the client Deploy approved solutionsQualification & Experience :- 7-10 years of experience in an actuarial or analytic role, including P&C Commerical Lines Pricing or reserving.- Preferable: Previous experience working closely with underwriting and/or product development.- Preferable: Previous experience with state filing process.- Completed ACAS. Or Pursuit of CAS credentials with a preference for at least 5 major exams completed.- Proficiency with Microsoft Office, SQL, R and a high degree of comfort working with large datasets- Proven math and analytical skills, as normally acquired through a degree in Mathematics, Statistics, Economics, Actuarial Science, or related field experience.- Solid oral and written communication skills.,

Keyskills :
financesalesltdmisaccountancywork life balanceuser acceptance testinglife cycledata sciencecost control