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Job Location | Gurugram |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Internet / E-Commerce |
Functional Area | General / Other Software |
EmploymentType | Full-time |
BirdEye is looking for a passionate individual to join our fast- paced SRE Engineer, methodology through effective communication and collaboration with cross functional teams. This role will require strong knowledge of infrastructure, integration, automation and application support.requirements Total Experience: 2- 8 Years Experience of leading a 24x7 monitoring team is desirableKey Responsibilities: - Monitor site reliability and performance- Fix site down issues- Participate 24x7 rotation and actively working on daily operation tasks.- Scale infrastructure to meet demand- Continuously improve the quality of our infrastructure- Document system design and procedures for the production incidents- Working with DevOps in improving automation tools/ Terraform state / Ansible playbooks- You will be responsible for the application and all aspects of it in production including the user experience- Work reciprocally with developers in supporting new features, services, releases, and become an authority in our servicesSkills required & Education: - Bachelor s degree in Computer Science- Experience in public cloud like AWS / Google cloud / Azure - Experience with monitoring systems like Nagios, Zabbix , Prometheus & AWS cloud watch- Experience with log sniffer tools like ELK- Similar past industry experience with 24x7 monitoring production environment with linuxWork closely with a cross functional team of highly motivated and intelligent folks with a unique range of startup and enterprise experience We offer a competitive salary, healthcare benefits, catered meals, flexible work timings, along with all of the opportunities inherent in a fast- growing organization! BirdEye is a Customer Driven Marketing all- in- one platform built from the ground up to help businesses turn every customer into a happy customer. The BirdEye platform enables businesses to monitor reviews from all major sites, gain new reviews, manage customer feedback, and automatically promote their good reputation across the web, social media, and search engines.BirdEye Customer Experience Platform converts in- moment feedback into swift corrective actions, leading to positive experiences; our natural language processing and big data engine gleans all the customer feedback to provide businesses with actionable insights and competitive benchmarking to fine- tune products, services, and operations.BirdEye closes the loop on customer experience and reputation management turning customer feedback into the next- generation marketing engine. BirdEye was founded in 2012, and we are now over 350 employees strong and obsessing every day about our over 40, 000 businesses.We have offices in Palo Alto, Sacramento, Denver, Dallas and New Delhi (Gurugram).,
Keyskills :
naturallanguageprocessing bigdata socialmedia systemdesign customerdriven naturallanguage customerexperience languageprocessing reputationmanagement projectadministration ectiveactions effectivecommu