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Technical Program Manager

Fresher   Gurugram   04 Jun, 2026
HCL Technologies Ltd
Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT Services & Consulting
Functional AreaProduct Management
EmploymentTypeFull-time

Job Description

    1. Role Summary
    • Lead enterprise transformation usingGenAI & Agentic AI, driving shift toAIfirst, autonomous operationswith measurable business outcomes
    • Ownend-to-end lifecycle from strategy operationalization scaled adoption, ensuring enterprise-wide value realization
    1. Key Responsibilities
    a. Transformation Program Leadership
    • Driveend-to-end AI-led digital/process transformationand define AIfirst Target Operating Models
    • Deliver measurable outcomes acrosscost, productivity, cycle time, and customer experience
    b. GenAI & Agentic AI Strategy
    • Identifyand prioritizehigh-value AI transformation use cases (copilots, agentic workflows, decisioning)
    • Enable evolution fromhuman-in-loop semi-autonomous fully autonomous enterprise operations
    c. Operationalizing AI with Delivery Teams
    • Embed AI intodelivery workflows, integrating with enterprise systems andestablishingrun models, SLAs, and continuous improvement loops
    • DrivePOC pilot industrialization scale, with playbooks for repeatable deployment across delivery environments
    d. Adoption & Change Management
    • Navigate adoption challenges (resistance, skills gaps, integration complexity) and driveenterprise-wide adoption strategy
    • Track andoptimizeadoption KPIs (usage, productivity, ROI)through governance, training, and stakeholder alignment
    e. Technical Program Management
    • Lead execution acrossarchitecture, engineering, deployment, and scalingfor GenAI and agentic solutions
    • Manage cross-functional teams and ensureAgile/product-led delivery with quality, velocity, and risk control
    f. Value Realization & Governance
    • Define and trackbusiness KPIs and value realization (cost savings, productivity, automation levels)
    • Ensureresponsible AI governance(security, compliance, explainability, risk management)
    g. GotoMarket&Portfolio expansion
    • Driveopportunity mapping across portfolios/accountsand support pre-sales, solutioning, and client engagement
    • Scale solutions throughreusable assets, cross-portfolio adoption, and repeatable transformation models
    h. Stakeholder Engagement
    • Act astrusted advisor toclientand delivery leadership, leading executivegovernanceand steering forums
    • Bridge business, technology, and operations toalign strategy with execution and adoption
    1. Qualifications
    a.Experience & Technical
    • 10 years inprocess/digitaltransformationandprogram management, with proven experience inscaling AI/automation initiatives in enterprise environments
    • 2 years of hands-onunderstanding ofGenAI/LLMs, agent frameworks, cloud platforms, and enterprise integrationarchitectures.
    b.Leadership & Delivery
    • ExpertiseinAgile/product-led deliverywith experience managing global, cross-functional teams
    • Strong stakeholder management, problem-solving, andexecutive communication skills

Keyskills :
digital transformationartificial intelligencegenprogram managementllm

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