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Technical Support-eXs(INTL)

0.00 to 4.00 Years   Gurugram   08 Mar, 2025
Elevate X solutions
Job LocationGurugram
EducationNot Mentioned
SalaryRs 6 - 9 Lakh/Yr
IndustryBPO / Call Center
Functional AreaTechnical Support / Helpdesk
EmploymentTypeFull-time

Job Description

    technical customer support international process-eXslocation: gurgaon salary: 6.5 lpa 7 lpa working days: 5 days (2 rotational week offs) shift: rotational shifts qualification: graduate & undergraduate (both can apply) experience: minimum 6 months of experience in a technical backgroundjob overview:we are hiring technical customer support specialists for an international process to provide exceptional customer service and resolve technical issues. if you have a tech background, excellent communication skills, and a problem-solving mindset, this role is for you!key responsibilities: customer assistance & issue resolution: provide technical support and troubleshoot customer queries documentation: accurately log and update customer interactions and resolutions end-to-end resolution: ensure effective and timely problem-solving to enhance customer satisfaction collaboration: work with internal teams to resolve escalated issues efficientlyrequired skills & qualifications: technical knowledge: experience in handling tech-related queries and troubleshooting communication skills: excellent verbal and written english proficiency experience: minimum 6 months in a technical support role adaptability: ability to work in a rotational shift environment customer-centric approach: strong problem-solving and interpersonal skills

Keyskills :
customer supporttechnical supportinternational call centercommunication skills

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