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Job Location | Gurugram |
Education | Not Mentioned |
Salary | Rs 2.5 - 5 Lakh/Yr |
Industry | BPO / Call Center |
Functional Area | Technical Support / Helpdesk |
EmploymentType | Full-time |
Technical Support Specialist - B2B Voice ProcessRoles:- Technical Solution EngineerResponsibilities:-o Greet Customers in a courteous, friendly, and professional manner using agreed-upon procedures.o Clarify Customer requirements; probe for and confirm understanding of requirements or problem.o Support Customers across Telecommunication, Financial Services, Healthcare, and Technology vertical.o Troubleshoot customer issues related to enterprise/exchange server & cloud computing.Candidate Profile :*Any grad,Fresher (B.Tech,BCA,BE,M.Tech), Ug with min. 1yr Technical Support Voice exp. can apply.*Req. good comms.*Salary upto 5.8lpa + Unlimited Incentives*5 days working*Cabs*100% job security*Location- Gurgaon / Bangalore*Hands on exp. in DNS, DHCP, Active Directory, Networking, Server*Skype interviews are available for outstation candidatesPOOJA - 8287502948 / 9213701010pooja13.jobsexpert@gmail.com
Keyskills :
internationalbpo technicalanalysis networking windowsdomain techsupport dns ccna grouppolicy activedirectory voiceprocess technicalsupport ipaddressing domaincontroller servicedesk technicalspecialists office365 technicalvoiceprocess remo