Technical Writer 2ProdDev

Job Description

Creates, develops, plans, writes and edits operational, instructional, maintenance, test or user manuals for paper, multimedia or web-based publications. Contributes to the timely design, production and delivery/completion of product documentation and document sets.As a member of the technical writing division, you will write, review and produce single books or individual chapters, appendices, etc. of product user documentation and/or courseware. Obtain data and information from the appropriate source e.g. technical staff and exercise judgment within defined procedures and practices to determine appropriate action.Duties and tasks are standard with some variation; displays understanding of roles, processes and procedures. Performs moderately complex problem solving with assistance and guidance in understanding and applying company policies and processes. BS degree or equivalent experience relevant to functional area. 1 year of software engineering or related experience., The Oracle Communications On-Premise Development group has an opening for a Technical Writer in Gurgaon, India. You will write/revise documentation and online help content for Oracle Communications products. Excellent writing and research skills, the ability to grapple with and master difficult source material, and the flexibility to manage changing deadlines and priorities are essential. You must be able to write for a wide variety of audiences with varying levels of technical knowledge (such as system/network administrators, deployment architects, and end users). You must have the proven ability to work independently, meet deadlines, exercise good judgment to resolve problems, and create high-quality work.As a member of the technical writing division, you will:- Research and understand the marketing needs for a product and perform documentation design based on your understanding of these and the needs of our customers.- Organize and prepare information for publication and develop publication concepts for the best communication of subject matter- Participate in product design and status meetings.- Verify documentation through hands-on testing.- Take an active role in the definition and evolution of standard practices and procedures.Qualifications and experience:Background- Possess a college degree in a related field such as English, Technical Communications, Engineering, or Computer Science.- 2-5 years of technical writing experience.- Excellent command of U.S. English (understanding, speaking, and writing)- Excellent research, analysis, and writing skills.- Ability to write clearly and concisely using correct grammar, spelling, and punctuation.- Proven ability to write conceptual, task-oriented, and reference documentation with equal facility.- Experience interpreting technical specifications, user stories, configuration files, code, and other technical documents as source material.Technical and tools knowledge- Proven ability to learn new products and technologies and to grasp technical material.- Experience with standard office and documentation tools, including Microsoft Office 2010 or later (Required); XMetaL XML Editor, Oxygen XML Author, or a similar XML editor (Preferred); SDL Content Management System (Preferred); Adobe FrameMaker (experience with Structured FrameMaker a plus); Visio; and RoboHelp; as well as documentation preparation delivery mechanisms (e.g., online Help, Web help, PDFs, HTML, etc.).- Exposure to software development tools, including source control tools, and processes, including design, development, and quality assurance is a plus- Knowledge about the communications industry is a plus.Soft skills- Possess excellent oral and written communication skills.- Possess good planning, estimation, and organization skills.- Ability to work independently and possess good judgment, positive attitude, and an innovative spirit.- Ability to work with cross-functional global teams, including developers, peers, architects, and editors in remote locations and in various methods (phone, email, web conferencing).- Ability to work on multiple deliverables for multiple products simultaneously and under time constraints.- Ability to work in a collaborative group setting

Keyskills :
computersciencequalityjournalismdocumentationdesignsoftmicrosoftofficeproblemsolvingcontentwritingdevelopmentestimationeditingsoftwarewritingcontentmanagementcreativewritingconferencinganizationskills