Tele caller Associate Premium & Luxury Used Cars

Job Description

About the RoleWe are looking for a Tele caller Associate to engage with customers exploring premium & luxury cars (15L). This role goes beyond calling its about being a trusted consultant, understanding customer needs, and guiding them towards the right car from our inventory.Key Responsibilities
• Handle inbound/outbound calls with potential buyers for cars above 15L.
• Understand customer needs and recommend suitable vehicles with a consultative approach.
• Share detailed knowledge on car models, pricing, finance, and documentation.
• Schedule showroom visits/test drives and coordinate with sales teams.
• Build strong customer relationships through consistent follow-ups.
• Achieve weekly/monthly calling and conversion targets while ensuring a premium customer experience.
Requirements
• 13 years of tele sales/tele caller experience, ideally in automobiles or premium customer handling.
• Strong knowledge/interest in brands like Audi, BMW, Mercedes, Jaguar, Volvo, etc.
• Excellent spoken English & Hindi, with persuasive and confident communication.
• Love for the automotive industry and a genuine fascination for cars.
• Customer-oriented, consultative mindset with ability to engage HNI clients.
• Proficiency in MS Office & CRM tools.
Preferred
• Graduate in any discipline.
• Prior experience in luxury automotive sales/dealerships is highly valued.
Ideal for someone who is not just a salesperson but a car enthusiast who enjoys guiding customers in making high-value automotive decisions

Keyskills :
spoken englishcommunication skillscustomer handlingcustomer satisfactionautomotive sales