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Job Location | Gurugram |
Education | Not Mentioned |
Salary | Rs 1.0 - 2.5 Lakh/Yr |
Industry | BPO / Call Center |
Functional Area | Back Office OperationsCustomer Service (Domestic) |
EmploymentType | Full-time |
Tele Caller/ Outbound Calling / CCEExperience 0-2 Years, GurgaonFemale Candidate Only- (10 Positions)Job descriptionUrgently We are hiring Executive forDomestic BPOResponsibilities and DutiesManage large amounts of inbound calls in a timely mannerFollow communication scripts when handling different topicsIdentify customers needs, clarify information, research every issue and provide solutions and/or alternativesKeep records of all conversations in our call center database in a comprehensible wayFrequently attend educational seminars to improve knowledge and performance levelMeet personal/team qualitative and quantitative targetsRequired Experience and QualificationsShould be comfortable in voice processCandidate should have excellent communication skillFresher with excellent communication are most preferable.Role- Tele calling/Telemarketing ExecutiveIndustry Type- BPO, Call Centre, ITeSFunctional Area- ITES, BPO, KPO, LPO, Customer Service, OperationsEmployment Type- Full Time, PermanentRole Category-VoiceKey SkillsInformation Research Inbound Calls Customer Care Calling Voice Process Call CenterDomestic BPO
Keyskills :
customerservice bpo billing sales customerrelations cce domesticbpo kpo behavioraltraining customercare educationalseminars outboundcalling voiceprocess insurance inboundcalls allcenter