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Urgent hiring for Customer Support

1.00 to 2.00 Years   Gurugram   06 Dec, 2024
Cocentrus
Job LocationGurugram
EducationNot Mentioned
SalaryRs 1.5 - 4.5 Lakh/Yr
IndustryOthers
Functional AreaOthers
EmploymentTypeFull-time

Job Description

    Hi,Job Posting: Customer Support ProfilePosition: Customer SupportLocation: GurgaonExperience: 1 to 2 YearsShift: US Shift (Night)Working Days: Monday to FridaySalary: Up to 4.5 LPAKey Roles and Responsibilities:Respond to customer inquiries via phone, email, or chat.Address and resolve customer concerns, ensuring a high level of customer satisfaction.Effectively communicate with customers, colleagues, and internal departments.Exhibit strong written and verbal communication skills in a multicultural and multilingual environment.Must-Have Skills:Proficiency in resolving customer complaints and maintaining satisfaction.Excellent written and verbal communication skills in English.Strong customer service and customer experience skills, especially for American customers.Ability to work night shifts.Knowledge of customer service principles and practices.Great attention to detail with the ability to multitask and manage time efficiently.Prior experience in a related field is preferred.How to Apply:Interested candidates are requested to share their updated CV at hidden_email.

Keyskills :
customer supportcustomer servicecentersupportcustomer experience

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