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Zonal Head

8.00 to 10.00 Years   Guwahati   06 Mar, 2024
Job LocationGuwahati
EducationNot Mentioned
SalaryNot Disclosed
IndustryConsumer Durables / Electronics
Functional AreaSales / BDPre-Sales
EmploymentTypeFull-time

Job Description

    JOB DECRIPTIONPosition: Zonal HeadResponsible B2C sales for delivering business revenue, cost management and business growth as per budget and Leading Zone.Prime Responsibility: Sales (with emphasis on High Value Products), Collections, People, Administration / Coordination, Reporting (JoS) and Customers.Responsibilities:Sales
    • Maintain an OR /Mod of 100% and OP/Mod of minimum 90%. OR/Mod should not be less than 80% at any time
    • Achieve the DCS plan as per norms - daily | weekly | monthly individually and through the reporting team
    • Drive team efforts & results v/s the defined KPI metrics
    • Allocate central leads and drive closure & reporting daily in JOS
    • Attend a minimum of 20 appointments/demonstrations every month together with CSS/ CSE
    • Participation in BTL Activities - Road Shows / Exhibitions / Camps
    • Drive team to deliver business targets for primary billing, collections and secondary sales (partner)
    • Drive sales of focus SKUs
    • Appointment of Sales Consultant with the reporting leader (including scouting of prospects)
    • Drive the performance required of each Eurochamp and SCs
    • Creation of category for premium range like softners, robotics, VC
    People
    • Conduct a minimum of 4 training sessions for Circle Heads and 4 for CSS/ CSE/SC per month
    • Work with at least 2 low performers every week to improve their performance
    • Conduct PRDP of all direct reports every month
    • Review, monitor and guide performance of team members
    • Motivate Eurochamps to achieve the objectives of schemes, incentives & programs of the organisation, launched from time to time
    • Recover units and other company property from inoperative team members
    • Succession planning identification and development of 2 successors
      • Take required action on absconding, inoperative and under-performing employees who are below moving average norms
      • Uphold code of conduct and take appropriate action against employees involved in malpractices
      Commercial
      • Ensure administrative controls Cost of Operations & Margins
      • Maintain Nil CDA and unit outstanding, Collection of initial 3 months Euro Value (EV) payments
      • Track sales generated from BTL activities and schemes
      Administrative
      • Report required metrics into SAP in a timely manner
      • Ensure 100% usage of JOSby all team members
      • Ensure demo/sales ratio of each team member is above 35%
      • Ensure leads / conversion ratio by the reporting teams is above 25%
      • Visit Existing Customers & New Customers On Daily basis for SAS FC
      • Coordinate with sales enablement teams to define lead and referral generation and allocation strategies/sales productivity enhancement strategies
      • Ensure statutory displays, and compliances are met
      • Scouting and evaluation of SCs holding discussions and appointing new SCs
      • Be the eyes and ears of the company on ground and relay customer and market feedback to the relevant people in Management
      • SKU wise Sales Planning and Rolling 3 months Forecast
      Customers
      • Close all open orders / installation / customer training
      • Resolve and manage sales / service issues and close customer complaints within 48 hours
      • Visit minimum 10 customers every week to understand customer expectations
      • Ensure customer complaints are addressed promptly
    • Experience: Min 10 years of Experience B2C Sales, especially water purifiers industries, Should have Leading team size up to 60

Keyskills :
people managementcommercial operationsrevenue managementb2c sales

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