Operation Manager

Job Description

Responsibilities of an Operations Manager The responsibilities and tasks of an operations manager are contingent upon the business type and industry. Their ability to handle diverse business functions stems from a broad skill set and extensive industry experience.While specific roles may be entry-level, others demand substantial work experience and additional qualifications like a bachelors degree or a Master of Business Administration.Despite these variations, numerous duties are commonly present in most job descriptions for operations managers.
• Develop and implement operational policies and procedures for efficient operations.
• Enhance systems, processes, and best practices.
• Manage day-to-day operations, overseeing the operations team and department.
• Ensure organizational processes comply with legal regulations and standards.
• Uphold health and safety guidelines and enforce compliance.
• Monitor employee and team performance, offering coaching, training, and feedback for improvement.
• Handle budgets, forecasting, and resource allocation to meet strategic goals.
• Collaborate cross-departmentally to align operations with organizational objectives.
• Cultivate and maintain relationships with vendors and suppliers.
• Negotiate contracts for favorable pricing with suppliers and vendors.
• Optimize business travel processes, secure corporate rates, automate expense reports, and ensure compliance.
• Implement quality assurance measures for products/services and monitor production KPIs.
• Enhance customer service quality and satisfaction.
• Analyze data to identify process improvement opportunities and cost savings.
• Manage supply chain processes, including inventory, production, sales, and sourcing.
• Optimize workflows and processes for efficiency and cost-effectiveness.
• Monitor manufacturing processes to ensure high-quality products.
• Oversee staffing plans, recruitment, and training.
• Report on operational efficiency and quality standards.
• Foster innovation and productivity through effective communication.
• Stay updated on industry trends and best practices.
• Integrate new technologies and business processes as needed.
• Maintain service operations to ensure sustainability.
• Develop conflict-resolution programs and lead conflict-management practices.

Keyskills :
operations managementoperational risk managementoperations researchsupply chain optimizationoperational risk