Area Operations Manager (Temporary)

Job Description

HealthRecon Connect LLC provides technology-enabled Revenue Cycle Management (RCM) solutions to US healthcare providers. We leverage over 30 years of deep domain expertise, cutting-edge analytics as well as machine learning, Artificial Intelligence and Automated workflows to help improve cashflow, patient outcomes and enable peace of mind for our clients.Following on from an internal restructuring process where our current CM is moving into a different role, we are looking to onboard an experienced executive into the role of CM. The role calls for an individual with strong business acumen in US healthcare (Revenue Cycle Management) and a strong track record of execution through a large onshore/offshore team.The Country Manager will have accountability to work with the Head of Operations & CEO to drive end-to-end formulation and implementation of business strategies and operational plans for HRC across geographical locations (Sri Lanka and India). This role will work with the leadership/partner team to construct measures of accountability for the business and shared partner organization performance. This position manages daily operations of direct staff and matrix partners.The CM is also responsible for the design, coordination, and completion of operational improvement projects across various functional areas within RCM Operations. The CM will review the departments performance and effect change as needed to improve service, simplify the workflow, and assure compliance with regulatory requirements.The CM is also responsible for management and administration of multiple functions and general business operations, business partners, provider data management and reporting.Provide thought leadership and contribute to the HRC Executive Leadership Team as we drive our strategy to develop into a world class RCM Tech and services providerEnsure operations and service models are optimizedEmbed mechanisms and governance to ensure we are compliant and business risk is mitigated.Inspire others and set the tone for an inclusive and high-performance team.Provide thought leadership and contribute to the HRC Executive Leadership Team as we drive our strategy to develop into a world class RCM Tech and services provider.Set business direction, develop, implement, and oversee operational models to meet the unique needs and business requirements for our clientsUnderstand competitor performance and market conditions to effectively leverage HRC RevenueInform and advise executive management regarding current industry trends, problems and activities to facilitate both short- and long-range strategic plans to improve operational performance and enhance growthEffectively manage the overall cost structure of HRC RCM OperationsEnsure operations and service models are optimized.Develop effective relationships with and confirms operational leaders can execute day-to-day responsibility for operationsDirect others to resolve business problems that affect multiple functions or disciplinesProvide leadership to and is accountable for the performance of staffEmbed mechanisms and governance to ensure we are compliant and business risk is mitigated.Drive company compliance framework and implement necessary controls in process towards adherenceMonitor and confirm all operational activities conform to HRC compliance requirementsProvide oversight and challenge to senior management on decisions and processes regarding strategy and complianceUnderstand and manage the Federal and State requirements and relationships related to operationsProvide governance on network strategy and developmentHold self and team accountable for compliancePractice and inculcate company CREDO, as well as employment policiesWork closely with Solutions towards development and implementation of products and solutionsResolve operational bottlenecks in solution developmentUse industry knowledge to provide solution development inputInspire others and set the tone for an inclusive and high-performance team.This includes planning, execution, continuous assessments and improvement of the performance, and overall effectiveness of the teams and individuals.Foster a performance driven cultureLead and influence team by fostering teamwork and collaboration, and driving employee engagement and leveraging diversity and inclusionPROFESSIONAL EXPERIENCE/QUALIFICATIONS REQUIREDTotal work experience of 20 years in leading Operations and managing E2E delivery and enabling functionsBA/BS in related field plus 15 years of experience in Full-service RCM service delivery including offshore operationsMinimum 5 years experience in a similar leadership role (C Level experience)10 years of extensive experience in managing different client types in RCM across Labs, Hospitals, Multi-Specialty Physician groups, etc.Deep understanding of payer-provider dynamics, regulatory compliance, and healthcare reimbursement methodologies.Strong understanding and Health

Keyskills :
Revenue Cycle ManagementBusiness AcumenOperational ImprovementRegulatory ComplianceBusiness OperationsLeadershipStrategy DevelopmentMarket AnalysisCost Optimization