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Chat Process Execuitive

Fresher   Hyderabad, NoidaNoida, Gurugram   11 Sep, 2025
Job LocationHyderabad, NoidaNoida, Gurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Job Title: Customer Support Associate International Chat Process Location: Noida, Gurgaon, Hyderabad Experience Required: 6 Months 3 Year Joiners: Immediate Joiners Preferred Employment Type:Third Party payrollwith Artech Infosystem Shift Timing: Rotational Shifts (Including Night Shifts)Job Summary:We are hiring motivated and customer-focused professionals for an International Chat Support role for one the leading BPO. This is a non-voice, back-end support position ideal for candidates with excellent written communication skills and a passion for customer service.Key Responsibilities:
    • Interact with international customers via live chat to address queries and concerns.
    • Provide accurate, clear, and complete information in a professional manner.
    • Maintain a high level of service quality and customer satisfaction.
    • Document all customer interactions accurately.
    • Coordinate with internal departments to ensure issue resolution.
    Requirements:
    • 6 months to3 year of experience in a BPO or customer support role (Only chat process).
    • Excellent written English communication skills.
    • Typing speed of 35-40 WPM with high accuracy.
    • Comfortable working in rotational shifts, including night shifts.
    • Strong multitasking and time-management abilities.
    • Preference will be given to immediate joiners.
    What We Offer:
    • Competitive salary with performance incentives
    • Pick up and drop cab facilities
    • Opportunities for career advancement
    • Supportive and inclusive work environment
    • Health benefits and other employee perks
    How to Apply:Send your updated resume to: hidden_email For quick assistance, contact: hidden_mobile

Keyskills :
chatprocessnon voice processinternationalbpo non voicecustomer supportinternational bpo

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