Consumer chat process

Job Description

I hope youre doing well!We came across your profile and were impressed by your experience in customer support. Were currently hiring for an exciting role as an International Chat Support Agent (Non-Voice) with one of our top clients in Hyderabad.Please Note: If you already applied/interviewed for this role no need to applyHere are a few key details: Location: Hyderabad (Work from Office) Shift: Night Shift / Rotational (24/7 support) Experience Required: 3 years (Excellent communication skills are welcome) Job Type: Full-Time
• CTC Offered:5 LPA (Fixed) 2000 Meal coupon per month
Interview Process:
• 2 rounds of face-to-face interviews
• Versant assessment
What Youll Do:
• Provide real-time chat support to international customers.
• Resolve inquiries and technical issues with professionalism.
• Handle multiple chat conversations efficiently.
• Ensure high customer satisfaction.
What Were Looking For:
• Excellent written English communication.
• Fast and accurate typing.
• Ability to multitask and stay calm under pressure.
• Versant test clearance (Level 4 or above).
• Willingness to work night shifts.
Perks & Benefits:
• Competitive salary performance incentives
• One-way cab drop facility
• 2000 Meal coupon per month
• Career growth & training opportunities
• Friendly and inclusive work culture
If this sounds like a great fit for you, Id love to connect and share more details. Please reply to this email with your updated resume or let me know a good time to talk.Looking forward to hearing from you! Email: hidden_emailContact:hidden_mobile

Keyskills :
customer servicechatcustomer supportvoice processchat process