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Hiring Customer Service Executives International Voce Process UK Shifts

Fresher   Hyderabad, Pune   21 Jul, 2025
WHITE HORSE MANPOWER CONSULTANCY (P) LTD
Job LocationHyderabad, Pune
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Position: Customer Service Executive Voice Process Location: [Insert Location, e.g., Bangalore] Shift: UK Rotational Shifts (5 Days Work, 2 Rotational Offs) Salary: [As per company norms] Transport: 2-Way Cab Facility Provided Education: Undergraduates, Graduates, and Postgraduates (Not pursuing regular education) Experience: Freshers & Experienced Candidates Welcome Employment Type: Full-TimeJob Overview:We are hiring for Customer Service Executives to handle international voice-based customer support. The ideal candidate should have excellent spoken English, a customer-centric attitude, and the ability to work in UK rotational shifts.Key Responsibilities:
    • Handle inbound and outbound voice calls to address customer inquiries and concerns
    • Provide clear and effective communication to resolve customer issues
    • Maintain high standards of service quality and professionalism
    • Log interactions and update case notes accurately in CRM systems
    • Adhere to shift schedules and meet individual performance targets
    • Collaborate with team leads and quality analysts for process improvement
    • Follow company policies, data privacy, and compliance protocols
    Required Skills:
    • Excellent communication skills in English (verbal and written)
    • Strong problem-solving abilities and a positive attitude
    • Willingness to work in rotational shifts including weekends
    • Basic computer knowledge and typing speed
    • Customer-first approach and ability to remain calm under pressure
    Call93424310499008837779997202005090667946138151030036Mon to Sat 9am to 6pmOr walkinWhite Horse Manpower Consultancy Private Limited#12 Office156, 3rd Floor, Jumma Masjid Golden Complex, Jumma Masjid Road,(Exit of Commercial Street) Bangalore 560051.

Keyskills :
communication skillsuk shiftcustomer supportinbound callsvoice callingcall handlingbpocustomer service international voice process

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