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Immediate Hiring For International Voice Process

1.00 to 3.00 Years   Hyderabad   01 Mar, 2025
Intouch CX
Job LocationHyderabad
EducationNot Mentioned
SalaryRs 2.5 - 4.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Job DescriptionGreetings From IntouchCX!About companyIntouchCX, formerly known as 24-7 Intouch, is a global contact center outsourcer that provides innovative, value-driven customer service solutions. Founded in 2000, the company has grown to employ over 25,000 people across 11 countries, including the United States, Canada, and several others. IntouchCX offers a wide range of solutions, including Omnichannel Customer Care, AI & Automation, Brand Trust & Safety, and more. The company is known for its focus on innovation, cultural training, and quality assurance, aiming to enhance customer experience and support business growthCompany InfoWe are hiring for International Voice Process (Immediate Joiners are preferred)Eligibility:
    • 1 year of experience in to international voice Support Only From ( Ecommerce and Tech Background )
    • Fluency in spoken English
    • Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.
    • The ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer
    • Excellent communication skills and high emotional intelligence
    • Excellent problem solving and customer service skills
    • Strong analytical & Interpersonal skills
    • The ability to be a self-starter, a sense of urgency, and the ability to remain calm under pressure
    Benefits of working as a Customer Service Associate:
    • An attractive compensation package with performance-based incentives
    • Incredible learning and growth opportunities
    • Outstanding rewards and recognition program & employee engagement activities
    • PF and ESI / Health Insurance
    • 2 way free transportation both pick up & drop
    • 5 working days with 2 rotational week offs
    Preferred Skills/Abilities/Exposure:
    • Graduate/Post Graduate/UG are eligible
    • Should possess effective and excellent communication skills (Verbal & Written)
    • Willing to work in Rotational Shifts, Night Shifts & Graveyard Shifts
    • 100% Work from Office
    Package:Maximum 4.0 Lacs P.A.Interested candidates reach out the below recruiter.Munagala.santoshi@intouchcx.comWalk in timings: 11 AM- 3 PMRole:Customer Retention - VoiceIndustry Type: BPODepartment:Customer Success,Service & OperationsEmployment Type:Full Time, PermanentRole Category:VoiceEducation:Graduation

Keyskills :
voice processinternational call centervoice supportinternational bpo

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