Major Accounts Manager - Pharma Vertical

Job Description

Job Title: Major Accounts ManagerFunction: DTDC Pharma and Fulfilment Limited.Reporting: Sales/BD HeadLocation: Mumbai/Ahmedabad/HyderabadJob Summary:The person in the role will be Responsible for achieving the revenue targets, Leading and overseeing activities of the major accounts department, providing strategic guidance & developing industry-leading solutions, Providing Integrated Solutions to the customers (involving Pharma, BFSI, Express, LTL & E-com verticals), Work along with the Zonal Leadership team of the company & the Field Sales Team in a Matrix Environment, develop Relationship with Industry bodies like CII, Invest India, etc.Primary Duties & Responsibilities:Leadership:- Own the major account planning process and develop performance objectives, sales targets and milestones for weekly/monthly/annual periods- Formulate the departmental vision and values and oversee their adoption, hence, forming the departments working culture - Assist in the execution of duties of the team members where necessary Strategic- Drive and develop account-specific growth strategies and approaches along with the team- Develops solutions that best address consumer needs in coordination with the support functionsRelationship management:- Build strong and long-lasting relationships with consumers through the creation of long term planning and understanding- Develop industry relationships with external stakeholders in order to ensure that the business receives constant leads on potential key clients- Develop and maintain healthy relationships with leadership in order to guarantee smooth delivery of service- Engage in events, seminars, industry groups & bodies and ensure that offerings remain up to date with the latest best practices in account managementOperational:- Hold direct responsibility for the highest value strategic accounts and associated revenue targets- Achieve departments assigned targets for profitable sales volume and businesss overall objectives- Work with the HR team to establish recruitment criteria, conduct interviews, and onboard individuals best suited to deliver on departmental goals- Develop and drive the adoption of sales processes within the major accounts team- Mentor & train the team, constantly honing their skills and consequently developing the second line of leadershipAnalytics:- Conduct research and gather data on the consumers, the market, and the competitive environment in order to identify key improvement areas in account maintenance and management- Develop and implement performance benchmarks and troubleshoot performance gaps of cross-functional teams in collaboration with the respective leadership- Measure the departments performance, identify areas of improvement and implement findings,

Keyskills :
growth strategiesfield salessalesmarketingaccountsrelationship managementaccount maintenancemajor accountsaccount planningbusiness development