Networking-DMVPN,BGP,EIGRP,Routing&Switching,Riverbed,cisco ACI,Nexus,wireless

Job Description

If Interested ,Please reply to hidden_email with updated resume ASAPJD-
1. Resource will be hired to act in a capacity of Technical Lead and will be customer facing, so he/she needs to possess Technical Leader Skillset.
2. MUST- DMVPN, BGP, EIGRP, Riverbed, Nexus
3. Should have hand-on experience on L4 level (Operation Support )- Cisco Routing/Switching, Wireless and Riverbed. R&S Being primary Skillset.
4. ACI Knowledge, hands-on is not mandatory
5. Should possess good English skillset(writing & Speaking)
6. Any NTT location - Noida/Bangalore/Hyderabad/Pune/Chennai/Coimbatore (As per candidate choice)
Responsibilities-
• Insightful knowledge in network planning & implementation (Routing, LAN, WAN, Security), site management, configuration IT security measures.
• Conversant in analyzing information system needs, evaluating end-user requirements, custom designing solutions, troubleshooting for complex issues.
• A team player with exemplary communication, analytical and problem-solving skills. Comfort in interacting with people across hierarchical levels in an organization and globally for smooth project execution.
Core Competencies:
• Strong relationship management skills.
• Build & sustain strong customer relationship at the senior level with sound influencing & negotiation skills.
• Excellent team collaboration, team motivation and relationship management skills
• Excellent leadership skills of both projects and people.
• Direct management and leadership of entire team including hiring, compensation, retention, performance management.
• Develop and execute mitigation plans for areas of non-performance.
• Manage relationship and serve as primary contact between multiple teams.
• Develop, implement, and maintain policies, processes, procedures, workflows for all ITSM functions.
• Lead Service Improvement Programs (SIPs) and Continuous Improvement Programs (CIPs) if required.
• Establishing enduring relationships with key stakeholders in customer environment and establish highest level of customer satisfaction.
• Partner with the Client Executive to meet the account objectives and meet client scorecard expectations for delivery.
• Oversee daily team meetings to set daily actions and follow up on same.
• Work closely with Client Account Directors on executing account strategies for account growth.
• Report recruiting activity and elevate any issues to account stakeholders and CORE leadership.
• Managing and motivating the team members - including career development, mentoring and performance management
• Work with Team on ongoing technical / process training issues, ensuring all should be tracked and resolved on time.
• Actively engaged with off-shore NOC team. Taking responsibility for driving on going outages and operational issues to get them resolved quickly.
• Working with team to get the Standard operational documents updated on shared portal to be followed by Team members and for Process Adherence.
• Responsible for Risk/Issues management, Communications Management, Stakeholders management, Scope management, Time/schedule management.
• Updating of On-Boarding Documents based on Operational Process Changes. Ensuring onboarding process been followed for new team member
• Manage internal technical / process audits which in turn help to manage performance matrix of team.
• Meetings with other Teams for discussing escalations among the different Teams and coming out with the best practices to avoid the escalations coming further among the Teams
• Conducting knowledge session among different Teams for knowledge Transfer on Processes used to support the Account in case of any change of Processes
• Govern overall project requirements for successful closure with lessons learnt from past while project is in transit.
• Pursuing Team members for initiatives like Peer review process to avoid getting escalations.
• Implementing and constant reviewing of process, to ensure the business model is fit for purpose.
• Maximizing client satisfaction through the successful delivery of projects.
• candidate having Good Routing & Switching Experience. Having knowledge of ACI would be good, hands-on is not mandatory.
• This environment includes, but not limited to: Cisco router, Nexus switches, CISCO Wireless, CISCO ACI
• Knowledge of Routing and switching design, Wireless Design configuration, implementation, and support
• Understanding of routing and switching protocols including but not limited to; BGP, OSPF, HSRP, Spanning Tree.
• Overall understanding of CISCO products
• Looking to have strong knowledge of above mentioned technologies (Hands-on).
• Firewall /VPN - configuring access rules, configuring site-to-site and remote VPNs. troubleshooting
• Must be proficient with network monitoring tools like ENTUTY/SolarWinds etc and experience in any opensource tools a plus.
• QoS, 802.1x, AAA, Zero Trust, IPsec VPN, IPS/IDS, SDWAN fabric, SSL Decryption, Proxies.
• Cloud experience is highly desirable experience with network troubleshooting and resolution of very complex routing problems.
• Participate in the setup, deployment, maintenance, troubleshooting and documentation of enterprise-level, mission-critical, network infrastructure components.
• Teaming with project managers, cross-functional technology and business teams to ensure successful projects.
• Owning and documenting escalated support tickets and service requests through resolution via ServiceNow/Remedy.
• Adaptive, communication, presentation and leadership skills
• Full understanding of WAN/LAN internetworking, protocol interoperability, network architecture development and requirements for testing / proof of concept
• Skills and knowledge and adherence to ITIL & Change Management processes
• Excellent communication skills, both written and oral
• Strong customer service skills; interfaces with customers, end users, partners and associates
• Additionally, the candidate must work well within a team, adapt easily to change, and possess the flexibility to travel. Candidate should have a history of working unsupervised while achieving required goals.
• Willing to work in 24X7 environment.
Basic Required Qualifications:
• 8 years of experience on managing LAN & WAN Infrastructures
• 8 years experience on Routing & Switching, Riverbed & Wireless
• Vendor experience to include - VELO Cloud, Cisco, Riverbed
• CCIE Certification and any Other Certification will be a PLUS.
Highly Preferred Skills:
• Preferred knowledge of ARUBA SD-WAN (Hands-on) and Palo Alto NGFW
• Adaptive, communication, presentation, and leadership skills
• Project experience for SDN Infra & Networking
• Degree: B.Tech or equivalent work experience
• Working in collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies.
• Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
• Intuitive individual with an ability to manage change and proven time management.
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.
• Up-to-date technical knowledge

Keyskills :
routerriverbedcisco switcheswirelessoperational supportdmvpneigrpcisco nexusbgpaci