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Regional Manager - Sales

5.00 to 10.00 Years   Hyderabad, Mumbai City, Delhi   22 Jun, 2022
Job LocationHyderabad, Mumbai City, Delhi
EducationNot Mentioned
SalaryNot Disclosed
IndustryManagement Consulting / Strategy
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    - Manage and Deliver the KPIs-Sales, Shrinkage, Commerciality, Customer Service Standards- Achieve the Targets of All financial budgets, Payroll budgets and Shrinkage budgets.- Staff management for Ensuring Excellent Service to Customer A plan in place for recruitment that reflects trends in the industry- Performance review for Staff- Training & development plan for each Filed Executive, Perfectionist & Cluster Manager (where applicable )- Absence is in line with company target- Key Communication is cascaded to all staff member on daily/weekly basis- All issue of Discipline & Grievance resolved or escalated to HR for advice- Feedback tells us that changes have been accepted positively- Deliver the shopping experience that our customer demand- Every Customer is approached and has a great service experience- New initiatives are successfully implemented in your area- Management of Customer complaints in an effective mannger with in defined timelines.- Ensure smooth operations of your areas for Eye care/Testing/Home testing Expereince. Eye Testing Quality- Achieving all operational KPIs - Customer services level are achieved- Legal compliance is achieved in all your areas- Departmental standards are consistently achievedPersonal attributes & competencies :- Very Strong communication skills both written/ verbal and must be a good orator.- Influencing Skills- Problem solving & Decision making- Planning & Organising- Project Management with Collaboration & Inclusion- Financial & Business Acumen- Customer Obsession- Leadership- Process Orientation,

Keyskills :
legal compliancetargetcustomer servicestrong communication skillsretailbusiness developmentmarketingsalesstaff managementproblem solving

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