Team Leader

Job Description

JOB DESCRIPTION TEAM LEADER - TELESALESRole As a Team Leader, you will be responsible for managing the team who is making sales calls and closing sales pitches with our members. To be a successful Team Leader, you should be persuasive and able to work in a highpressure environment. Ultimately, a top performing leader is the one who is a product expert and demonstrates exceptional communication, problem solving and negotiation skills.What you will do in this role
• Quality control of the calls.
• Responsible for achieving daily and monthly collection target for the team.
• Managing the roster across the floor to ensure maximum manpower utilization.
• Managing attendance and leaves of the Team.
• Allocating Telecalling lists to Advisors.
• Continuously give inputs to the team members of their progress reports, leave records, areas where they are lacking, etc.
• Conduct daily briefings for the team members before the shift begins.
• Responsible for re-training of Advisors.
• Maintaining various reports related to Sales and accounts.
• Responsible for daily deposition of payment collected.
• Competition tracking (for processes performance, schemes).
• Interview and shortlist (initial screening) candidates to be hired for the team.
• Performance Reviews of the team.
What you should have
• Bachelors Degree
• 2 years experience developing the above skills
• Experience must include tele-marketing job
• Should be familiar with effective objection handling
• Extremely detail oriented and ability to organize.
Brownie Points
• Experience in direct marketing and local promotion.
• Knowledge of the matrimonial industry.
For better understanding kindly connect on hidden_mobile or write to me on hidden_emailRegardsSarahHR Recruiter

Keyskills :
outbound marketingtelesales