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Windows Admin

5.00 to 10.00 Years   Hyderabad,Bangalore   11 Jan, 2025
LTIMindtree Limited
Job LocationHyderabad,Bangalore
EducationNot Mentioned
SalaryRs 10 - 22 Lakh/Yr
IndustryIT Services & Consulting
Functional AreaTechnical Support / Helpdesk
EmploymentTypeFull-time

Job Description

    Role : Technical Lead Experience :- 9 yearsJob Location:- Hyderabad PrimaryJOB DESCRIPTION: - Windows Active DirectoryNote: - Only Night Shifts.Shift Time :- 5.30 PM to 3.30 AM and 9.30 PM to 6.30 AM.Job DescriptionStandard for all Tracks
    • The ideal candidate for the Support Engineer role should have over 9 years of experience in Windows Active Directory, including customer-facing or customer support roles.
    • They should possess good communication skills and be flexible to work in shifts, following the US holiday calendar, with the majority of work time being in the EST time zone.
    • Soft skills are essential, including leadership to handle technically challenging and politically sensitive customer situations.
    • The candidate should have strong communication skills, with excellent spoken and written English, and the ability to gather information quickly, explain customer responsibilities, communicate next steps and status, and inspire confidence.
    • The successful Support Engineer should have the drive and intellectual horsepower to resolve difficult customer issues, providing support through telephone, email, and chat services.
    • Demonstrable troubleshooting skills and the ability to collaborate with cross-teams are also required.
    • Team Handling Experience must
    Active Directory:
    • Domain Controller promotion and restore.
    • Group Policy, design, management, and troubleshooting.
    • AD Replication, Site, Sitelinks, and Bridgehead Servers
    • Active Directory Authentication, Kerberos and NTLM
    • Active Directory Domain Trust, Trust Types
    • Account Lockout, event ID validation and troubleshooting.
    • User Profile, Types of Profiles, and troubleshooting
    • Windows Time, configuration, and troubleshooting
    • PKI, CA hierarchy, Configuration, design, and troubleshooting
    • Active Directory Performance, DC high memory, CPU, and crash troubleshooting
    • DNS Server management including DNS zone migration, design, and configuration
    • DHCP Server management and IP address management
    • FSMO Roles

Keyskills :
windowsdhcpactive directorydns

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