hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Client Services Associate Project Manager

Fresher   Hyderabad / Secunderabad, Telangana,India   22 Jul, 2023
Epiq
Job LocationHyderabad / Secunderabad, Telangana,India
EducationNot Mentioned
SalaryNot Mentioned
IndustryIT / Computers - Software
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

Its fun to work at a company where people truly believe in what theyare doing!Job Summary:The Associate Project Manager will serve to assist senior Client Services peers through effective project management coordination and execution, as part of the Client Services Global Resourcing Team of individuals serving North America clients from other geographies.Successful candidates will have relevant experience in service delivery, preferably in eDiscovery, as well as a proven history of execution in a fast-paced environment.The Associate Project Manager is primarily responsible for making sure the client receives the proper service through proactive attention to planning, analysis, execution, and proper close-out on a project. The Associate Project Manager is responsible for the day-to-day execution of the project including providing the client and their internal project teams with clear direction, according to the clients requirements and company standards.Essential Job Responsibilities

  • Ensures client and project requirements are being met with the highest quality and accuracy through verifying and communicating routinely with both the client and internal partners.
  • Converts client requirements into operational work requests, monitor progress, and proactively updates client and project team stakeholders on deadlines.
  • Obtain, examine and prepare client data for Intake
  • Assist in troubleshooting and resolving any client issues with delivered or hosted data
  • Handle review platform (DMX or Relativity) specific items including but not limited to User requests, database management (archiving/deletion), creation of layouts/views/fields/choices/highlighting, creation and execution of STRs, creation and management of batch sets, reporting
  • Provide matter specific support on items such as privilege log generation, media tracking, and project specific reporting
  • Understand project budgets and obtain required approvals before incurring additional costs outside of project estimates
  • Ensures continuity of client service between shifts by providing clear handoffs and client updates.
  • Drives overall client satisfaction through effective coordination and communication of client deliverables.
  • Participate in process improvement initiatives and collaborate with teammates to standardize and improve the customer experience
  • Ensure effective control of all aspects of a project from initial planning through final production development of project plans balance overall client requirements development of relationships and review financial and billing information in a timely manner to ensure deadlines are consistently met.
Qualifications & Characteristics
  • Minimum 6-year consulting, litigation support, paralegal or attorney experience in a law firm, corporate legal departments or eDiscovery service provider with an overall experience of four to five years.
  • Bachelors degree or equivalent practical experience.
  • Hands-on experience with working on Relativity
  • Proficiency in PowerPoint, Excel and BI is highly desirable and an added advantage.
  • Demonstrated success in working on multiple simultaneous projects.
  • Oral and written communication skills that demonstrate a white glove approach to service.
  • Client relationship skills which include the ability to proactively manage client expectations, recognize client needs, and adapt to consistently meet client requirements.
  • Capacity to learn quickly and adapt to changing industry trends.
  • Flexibility to work both night shift timings and occasionally on weekends is required.
If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us!It is Epiqs policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individuals race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiqs policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

APPLY NOW

Client Services Associate Project Manager Related Jobs

© 2019 Hireejobs All Rights Reserved